COVID-19 Support

Out of an abundance of caution for our university community due to the rapidly changing information related to COVID-19, the Financial Aid and Scholarships Office has moved all services online.

The Financial Aid and Scholarships Office is still available and ready to assist you via phone and email.

Main Line: 816-235-1154


Please refer to this page for updates and information on how to contact our office.  You can also review ongoing campus updates and frequently asked questions regarding COVID-19 on the UMKC Coronavirus website.

Submitting Documents and Requested Paperwork

Students are able to upload documents via the new Secure Document Uploader tool in Pathway. To access the tool:

  1. Login to Pathway with your UMKC Username and Password
  2. Click on Student Center
  3. In the upper, right-hand corner, click the Secure File Upload button
  4. Select the Financial Aid Office in the Office/Department drop-down
  5. Select the Document Type you are uploading
  6. Enter any Comments/Notes you’d like the Financial Aid Office to know
  7. Click Add Attachment
  8. Locate the file on your device
  9. Click Upload

A confirmation email will be sent once your document has been received.

Additional Support

If you are experiencing a need or emergency during this time frame, please contact our office via phone at 816-235-1154 or email at Each situation is different and our staff will want to talk through any options that might be available to address your unique circumstances. You can also visit our Emergency Resources page for additional emergency resources offered through the Financial Aid and Scholarships Office.

The UMKC Student Emergency Fund is also available for students to apply to receive.  This Emergency fund is designed to support UMKC students that have an urgent need for temporary financial assistance that may prevent them from continuing their degree program at UMKC. Applications are reviewed on a weekly basis.  Apply for the UMKC Student Emergency Fund

COVID-19 and Satisfactory Academic Progress

Because of the impact that COVID-19 has had on many students, the UMKC Financial Aid and Scholarships Office has updated our Satisfactory Academic Progress policy to include important information relating to COVID-19 and how grade changes may affect your SAP status. Please review our SAP Policy page for more details.

Also, academic issues related to COVID-19 are an acceptable basis for an appeal. If you receive notification that you have failed SAP following the Spring 2020 term, you are encouraged to submit an appeal. The SAP Appeal Form has been updated to include a check box for indicating issues related to COVID-19.